Privacy Policy - Crafting Coders

1. Introduction

Welcome to Crafting Coders. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].

2. Information We Collect

Personal Information

We collect personal information that you provide to us, including:

Name and contact information (email address)
Account credentials (username and password)
Profile information (bio, skills, learning goals)
Payment information (processed securely through third-party providers)

Usage Information

We automatically collect certain information when you use our Service:

Learning progress and activity data
Code submissions and project work
Interactions with the AI tutor
Device information and IP address
Browser type and operating system
Usage patterns and preferences

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes:

To provide, maintain, and improve our Service
To personalize your learning experience
To process your transactions and manage subscriptions
To send you technical notices and support messages
To communicate with you about products, services, and events
To monitor and analyze usage and trends
To detect, prevent, and address technical issues and security threats
To train and improve our AI models

4. AI and Machine Learning

Our Service uses artificial intelligence and machine learning technologies. Here is how your data is used:

Your code submissions may be analyzed to provide feedback and suggestions
Learning patterns are used to personalize your educational content
Aggregated, anonymized data may be used to improve our AI models
Your conversations with the AI tutor are processed to provide relevant responses

We do not sell or share your personal code or learning data with third parties for their marketing purposes.

5. Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly agree to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

Encryption of data in transit and at rest
Regular security audits and assessments
Access controls and authentication measures
Secure data centers and infrastructure

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Objection: Object to certain processing of your data
Withdrawal: Withdraw consent where we rely on it

To exercise these rights, please contact us at [email protected].

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Third-party services we use include:

Payment processors (Stripe, PayPal)
Analytics services (Google Analytics)
Cloud hosting providers
Email service providers

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]